客服转接完善

im-platform/src/main/java/com/bx/implatform/service/impl/FriendServiceImpl.java

@@ -162,8 +162,8 @@ public class FriendServiceImpl extends ServiceImpl<FriendMapper, Friend> impleme
         Friend friend = this.getOne(wrapper);
 
         LambdaQueryWrapper<Friend> wrapperAnother = Wrappers.lambdaQuery();
-        wrapper.eq(Friend::getUserId, userId);
-        wrapper.eq(Friend::getFriendId, customerId);
+        wrapperAnother.eq(Friend::getUserId, userId);
+        wrapperAnother.eq(Friend::getFriendId, customerId);
         Friend friendAnother = this.getOne(wrapperAnother);
 
         if (Objects.isNull(friend) || Objects.isNull(friendAnother)) {

im-platform/src/main/java/com/bx/implatform/service/impl/PrivateMessageServiceImpl.java

@@ -248,7 +248,7 @@ public class PrivateMessageServiceImpl extends ServiceImpl<PrivateMessageMapper,
 
         //获取原有消息记录
         LambdaQueryWrapper<PrivateMessage> wrapperAnother = new LambdaQueryWrapper<>();
-        wrapper.eq(PrivateMessage::getSendId, userId).eq(PrivateMessage::getRecvId, customerId);
+        wrapperAnother.eq(PrivateMessage::getSendId, userId).eq(PrivateMessage::getRecvId, customerId);
         List<PrivateMessage> messages2 = this.list(wrapperAnother);
         //修改接收对象
         if(!messages2.isEmpty()) {

im-web/src/components/chat/ChangeCustomer.vue

@@ -0,0 +1,134 @@
+<template>
+  <el-drawer title="转接客服" size="400px" :visible="visible" direction="rtl" :before-close="onClose">
+    <div class="change-customer">
+      <div class="select-customer">
+        <el-select v-model="selectedCustomer" placeholder="请选择要转接的客服" style="width: 100%; margin-bottom: 20px;">
+          <el-option
+            v-for="item in customerList"
+            :key="item.id"
+            :label="item.nickName"
+            :value="item.id">
+          </el-option>
+        </el-select>
+        
+        <el-button 
+          type="primary" 
+          @click="transfer" 
+          :disabled="!selectedCustomer"
+          style="width: 100%;">
+          转接
+        </el-button>
+      </div>
+      
+      <div class="transfer-info" v-if="currentUserInfo">
+        <h4>当前对话信息：</h4>
+        <p>当前用户：{{ currentUserInfo.nickName }}</p>
+        <p>用户ID：{{ currentUserInfo.id }}</p>
+      </div>
+    </div>
+  </el-drawer>
+</template>
+
+<script>
+export default {
+  name: 'ChangeCustomer',
+  props: {
+    visible: {
+      type: Boolean,
+      default: false
+    },
+    // 当前对话的目标用户ID
+    targetUserId: {
+      type: Number,
+      required: true
+    }
+  },
+  data() {
+    return {
+      customerList: [],
+      selectedCustomer: null,
+      currentUserInfo: null
+    }
+  },
+  methods: {
+    onClose() {
+      this.selectedCustomer = null;
+      this.$emit('close');
+    },
+    
+    loadCustomers() {
+      this.$http({
+        url: '/user/getEnableChangeCustomer',
+        method: 'post'
+      }).then(customers => {
+        this.customerList = customers;
+      }).catch(error => {
+        this.$message.error('获取客服列表失败');
+        console.error(error);
+      });
+    },
+    
+    transfer() {
+      if (!this.selectedCustomer) {
+        this.$message.warning('请选择要转接的客服');
+        return;
+      }
+
+      const params = {
+        targetId: this.selectedCustomer,
+        userId: this.targetUserId
+      };
+
+      this.$http({
+        url: '/user/changeCustomer',
+        method: 'post',
+        data: params
+      }).then(res => {
+        this.$message.success('转接成功');
+        this.$emit('transfer-success');
+        this.onClose();
+      }).catch(error => {
+        this.$message.error('转接失败');
+        console.error(error);
+      });
+    },
+    
+    open(targetUserId) {
+      this.currentUserInfo = { id: targetUserId };
+      this.loadCustomers();
+    }
+  },
+  
+  watch: {
+    visible(newVal) {
+      if (newVal) {
+        this.loadCustomers();
+      } else {
+        this.selectedCustomer = null;
+      }
+    }
+  }
+}
+</script>
+
+<style lang="scss" scoped>
+.change-customer {
+  padding: 20px;
+
+  .select-customer {
+    margin-bottom: 30px;
+  }
+
+  .transfer-info {
+    h4 {
+      margin-top: 0;
+      color: #333;
+    }
+    
+    p {
+      margin: 10px 0;
+      color: #666;
+    }
+  }
+}
+</style>

im-web/src/components/chat/ChatBox.vue

@@ -56,6 +56,7 @@
 									@click="showPrivateVideo('video')">
 								</div> -->
 								<div title="聊天记录" class="el-icon-chat-dot-round" @click="showHistoryBox()"></div>
+								<div title="转接客服" class="el-icon-service" @click="showChangeCustomerBox()" v-if="isPrivate"></div>
 							</div>
 							<div class="send-content-area">
 								<ChatInput :ownerId="group.ownerId" ref="chatInputEditor" :group-members="groupMembers"
@@ -79,6 +80,8 @@
 			<rtc-group-join ref="rtcJoin" :groupId="group.id"></rtc-group-join>
 			<chat-history :visible="showHistory" :chat="chat" :friend="friend" :group="group"
 				:groupMembers="groupMembers" @close="closeHistoryBox"></chat-history>
+			<change-customer :visible="showChangeCustomer" :target-user-id="targetUserId" 
+				@close="closeChangeCustomerBox" @transfer-success="onTransferSuccess"></change-customer>
 		</el-container>
 	</div>
 </template>
@@ -94,7 +97,7 @@ import ChatAtBox from "./ChatAtBox.vue"
 import GroupMemberSelector from "../group/GroupMemberSelector.vue"
 import RtcGroupJoin from "../rtc/RtcGroupJoin.vue"
 import ChatInput from "./ChatInput";
-
+import ChangeCustomer from "./ChangeCustomer.vue";
 
 export default {
 	name: "chatPrivate",
@@ -108,7 +111,8 @@ export default {
 		ChatHistory,
 		ChatAtBox,
 		GroupMemberSelector,
-		RtcGroupJoin
+		RtcGroupJoin,
+		ChangeCustomer
 	},
 	props: {
 		chat: {
@@ -127,6 +131,7 @@ export default {
 			showRecord: false, // 是否显示语音录制弹窗
 			showSide: false, // 是否显示群聊信息栏
 			showHistory: false, // 是否显示历史聊天记录
+			showChangeCustomer: false, // 是否显示转接客服弹窗
 			lockMessage: false, // 是否锁定发送，
 			showMinIdx: 0, // 下标低于showMinIdx的消息不显示，否则页面会很卡置
 			reqQueue: [], // 等待发送的请求队列
@@ -750,7 +755,17 @@ export default {
 			}
 			this.maxTmpId = id;
 			return id;
-		}
+		},
+		showChangeCustomerBox() {
+			this.showChangeCustomer = true;
+		},
+		closeChangeCustomerBox() {
+			this.showChangeCustomer = false;
+		},
+		onTransferSuccess() {
+			this.$message.success('已成功转接客服');
+			// 可以在这里添加额外的处理逻辑
+		},
 	},
 	computed: {
 		mine() {
@@ -800,6 +815,14 @@ export default {
 		},
 		loading() {
 			return this.chatStore.loading;
+		},
+		targetUserId() {
+			if (this.chat.type === 'PRIVATE') {
+				return this.chat.targetId;
+			} else if (this.chat.type === 'GROUP') {
+				return this.group.id;
+			}
+			return 0;
 		}
 	},
 	watch: {